Leadership in FM: Honest Insights From Women Shaping the Industry
- katherinefuad
- Jun 23
- 2 min read
Missed our recent webinar on leadership in facilities management? Don’t worry—you can now watch it on demand for free below.
This open, honest discussion brought together three inspiring women in senior FM roles to share their career journeys, lessons learned, and the realities of leadership in building services. The result? A refreshingly candid conversation packed with practical insights, encouragement, and advice we can all take something from—regardless of role or gender.
“You don’t have to know everything—just have confidence in yourself that you can learn it. That’s the advice I wish I’d given myself years ago.”— Kirsty Speakman, DMG Delta
Watch the Full Webinar
You can also download our overview pdf for a summary of the insights by simply clicking the file link below.
Top Takeaways from the Webinar
1. There’s No Single Path to Success
Leadership doesn’t follow a fixed route. Whether you’ve grown within one company or gathered a wide range of experience across the industry, the key is to stay curious, adaptable, and open to growth.
2. Leadership is in the Daily Details
Forget the idea that leadership is only about big-picture decisions. It’s often about being consistent, visible, and clear—showing up for your team, listening actively, and creating a culture of trust.
3. Know Your Worth and Ask
Promotion doesn’t come from waiting until you feel 100% ready. It comes from preparation and self-belief. Build your case with examples of your impact—and go for it.
4. Build Trust Through Empowerment
Real leadership involves handing over responsibility, not just tasks. Empowering your team to make decisions builds confidence, engagement, and stronger outcomes.
What the Conversation Covered
The discussion was guided by key themes, but the tone was warm, honest, and unscripted. Topics included:
The twists, turns, and pivotal moments in their FM careers
What leadership really looks like on the ground
The lessons they’ve learned—and the advice they’d pass on
How the FM industry is evolving, and what still needs to change
Got A Question for our Panel?
If you didn't get to attend the live event, but had a question you wanted to ask our panel - get in touch and we'll get your question answered. Email us at info@deckpro.uk.com.
Looking for More Insights in FM?
If you enjoyed this, we think you might also like our podcast series - The Curve: Innovation in Building Services.
All episodes available here:
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